President and CEO Eli Lieber, associate research psychologist at the University of California at Los Angeles, said in a blog post last week that the company had “high confidence that data added to Dedoose up to mid-April will be recovered and restored.” In an update posted on Sunday, the data had been “pieced back together, however it remains encrypted and corrupted.” But when a part of Dedoose’s hosting platform, Microsoft Azure, failed Tuesday afternoon, the startup was in the middle of encrypting and backing up its data. In case of a crash, the affected data can then be restored from that backup copy. Dedoose, like any self-respecting cloud service, regularly backs up its system. Last Tuesday’s crash could hardly have come at a worse time. But for all its benefits, cloud computing comes with its own concerns. Offered as software-as-a-service, Dedoose can be accessed anywhere without first having to be installed, and users can subscribe to it on a monthly basis rather than pay for a software license. The research jeopardized by the Dedoose crash should serve as a warning to colleges and universities as they consider moving sensitive information to the cloud, technology consultants say.ĭedoose is an alternative to qualitative data analysis software such as ATLAS.ti, Nvivo and MAXQDA, which date back to the 1980s.
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